Employer FAQ – English
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  • Looking for dream job? JOBSEEKER SITE

Questions By Category

01. Annoucement - New Updated Features(10)

  • How to set up an email template
  • Create and Use Privacy Policy
  • How to use VietnamWorks recruitment email
  • Schedule to send an email on VietnamWorks
  • 1-Click Post Job with VietnamWorks AI

02. Account(13)

  • Unable to sign in and Retrieve password
  • Register an account on VietnamWorks
  • Change my log-in email
  • Mistakenly register account on Job Seeker’s site
  • Change my password

03. Resume Search(12)

  • Resume Search
  • Calculate credits for each resume
  • Activate Resume Search Package
  • View history of Resume Search Package
  • How to bookmark or save your favorite resumes?

04. Candidates(19)

  • Status of an Application
  • Add candidates to Blacklist
  • Candidate Report – Overview
  • Export the list of resumes to Excel file
  • Storage period of candidates’ resumes on VietnamWorks

05. Post a Job(7)

  • Step 1: Input Job Information
  • Post a Job in Draft
  • When do your Extra Services become effective?
  • Step 3: Choose Extra Service
  • Step 2: Set up Hiring Process

06. Job List(7)

  • Renew an Expired Job
  • Edit a Job Post
  • How to download CV of your job posting
  • Export the Job List to Excel file
  • Check expired date of my Job Post

07. My Orders(2)

  • Check my Orders
  • Check deadline to activate my Orders

08. Payment(3)

  • How to buy a package or create an online order at VietnamWorks?
  • Where is VietnamWorks’ Products Pricing?
  • Payment Methods on VietnamWorks

09. E-invoice(2)

  • Download E-invoice
  • Why does my order not have E-invoice?

10. Technical Support(2)

  • Make your browser run faster (Clear cache & cookies)
  • Which internet browser is the best for VietnamWorks website?

11. Customer Loyalty Program - CLP(3)

  • What is Company Culture Profile?
  • How to become a CLP member and How to check your Membership level?
  • How to manage your Company Culture Profile (CCP) ?

12. Recruitment Tips(7)

  • Tips to create your effective Job Description
  • Tips for an effective Direct Interview
  • Tips to give your new members a great start
  • Tips for an effective reference checking
  • Tips to screen and filter applications effectively

13. User Access Control(8)

  • What is User Access Control?
  • How to create a new role
  • How to confirm sub-user account
  • How to edit a sub-user
  • How to change from one company to another

14. Share Product(4)

  • How to share products to other users?
  • What is the Share Product feature?
  • How to use products you have been shared with?
  • How to take back (return) products you have shared?

15. Onboarding(6)

  • Create a form and onboarding documents requests
  • Send information forms and request onboarding documents to employees
  • Onboarding
  • Create an employee survey on VietnamWorks
  • Move employees into the onboarding process on VietnamWorks

16. Customer Satisfaction Guarantee Program(1)

  • Request for Guarantee on Job Post on VietnamWorks

Categories

  • 01. Annoucement – New Updated Features
  • 02. Account
  • 03. Resume Search
  • 04. Candidates
  • 05. Post a Job
  • 06. Job List
  • 07. My Orders
  • 08. Payment
  • 09. E-invoice
  • 10. Technical Support
  • 11. Customer Loyalty Program – CLP
  • 12. Recruitment Tips
  • 13. User Access Control
  • 14. Share Product
  • 15. Onboarding
  • 16. Customer Satisfaction Guarantee Program

Popular Questions

  • Resume Search
  • Download E-invoice
  • Status of an Application
  • How to buy a package or create an online order at VietnamWorks?
  • Unable to sign in and Retrieve password

Latest Questions

  • Use VietnamWorks AI to Evaluate Candidates
  • Candidates Recommendation
  • Invite to Apply Feature
  • 1-Click Post Job with VietnamWorks AI
  • Control which team member can access to the job

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