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Questions By Category
01. Annoucement - New Updated Features
(10)
How to set up an email template
Create and Use Privacy Policy
How to use VietnamWorks recruitment email
Schedule to send an email on VietnamWorks
New Job Function and Industry
02. Account
(13)
Unable to sign in and Retrieve password
Register an account on VietnamWorks
Change my log-in email
Mistakenly register account on Job Seeker’s site
Change my password
03. Resume Search
(12)
Resume Search
Calculate credits for each resume
Activate Resume Search Package
View history of Resume Search Package
How to bookmark or save your favorite resumes?
04. Candidates
(19)
Status of an Application
Add candidates to Blacklist
Export the list of resumes to Excel file
Candidate Report – Overview
Storage period of candidates’ resumes on VietnamWorks
05. Post a Job
(7)
Step 1: Input Job Information
Post a Job in Draft
When do your Extra Services become effective?
Step 3: Choose Extra Service
Step 2: Set up Hiring Process
06. Job List
(7)
Renew an Expired Job
Edit a Job Post
Export the Job List to Excel file
How to download CV of your job posting
Check expired date of my Job Post
07. My Orders
(2)
Check my Orders
Check deadline to activate my Orders
08. Payment
(3)
How to buy a package or create an online order at VietnamWorks?
Payment Methods on VietnamWorks
Where is VietnamWorks’ Products Pricing?
09. E-invoice
(2)
Download E-invoice
Why does my order not have E-invoice?
10. Technical Support
(2)
Make your browser run faster (Clear cache & cookies)
Which internet browser is the best for VietnamWorks website?
11. Customer Loyalty Program - CLP
(3)
What is Company Culture Profile?
How to become a CLP member and How to check your Membership level?
How to manage your Company Culture Profile (CCP) ?
12. Recruitment Tips
(7)
Tips to create your effective Job Description
Tips to give your new members a great start
Tips for an effective reference checking
Tips for an effective Direct Interview
Tips to screen and filter applications effectively
13. User Access Control
(8)
What is User Access Control?
How to create a new role
How to confirm sub-user account
How to edit a sub-user
How to change from one company to another
14. Share Product
(4)
How to share products to other users?
How to use products you have been shared with?
How to take back (return) products you have shared?
What is the Share Product feature?
15. Onboarding
(6)
Create a form and onboarding documents requests
Send information forms and request onboarding documents to employees
Onboarding
Create an employee survey on VietnamWorks
Move employees into the onboarding process on VietnamWorks
16. Customer Satisfaction Guarantee Program
(1)
Request for Guarantee on Job Post on VietnamWorks
